Frequently Asked Questions
POLICIES AT DEE'S CUSTOM CREATIONS & APPARELS
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
SHIPPING AND DELIVERY
What You Need to Know
Please allow 7-10 business days for processing time. Items will be shipped in the order they have been processed. Shipping times are based on shipping carrier's delivery service and your zip code. Processing and shipping times may be delay due to increased orders. You will receive notification of any delay. We are not responsible for delays due to holidays/weather/natural disasters/government lock downs/medical emergencies and/or shipping carrier delays. We will make every effort to keep you informed.
ALL SALES ARE FINAL.
One carrier sheet is provided for every transfer purchased. Use this carrier sheet to apply image to your garments.
By purchasing our transfers, you agree to taking full responsibility for applying the image as instructed. You will NOT be refund due to user error.
Be advise that every heat press is different. The HTV transfers can be pressed onto any fabric of your choice dark or light colors.
Wash/Iron Instructions
Washing inside out and avoiding the use of fabric softeners will extend the life of the transfer once applied to the material. If necessary, iron inside out to prevent damage to image.