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Frequently Asked Questions

  • How Can We Assist?
    At Dee's Custom Creations & Apparels, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
  • What are your Policies?
    POLICIES AT DEE'S CUSTOM CREATIONS & APPARELS Service as It Should Be In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
  • Shipping and Delivery?
    SHIPPING AND DELIVERY What You Need to Know Please allow 7-10 business days for processing time. Items will be shipped in the order they have been processed. Shipping times are based on shipping carrier's delivery service and your zip code. Processing and shipping times may be delay due to increased orders. You will receive notification of any delay. We are not responsible for delays due to holidays/weather/natural disasters/government lock downs/medical emergencies and/or shipping carrier delays. We will make every effort to keep you informed. ALL SALES ARE FINAL.
  • Return Policy
    All items are non-refundable. Returns not accepted. All sales are final.
  • Care Instructions
    One carrier sheet is provided for every transfer purchased. Use this carrier sheet to apply image to your garments. By purchasing our transfers, you agree to taking full responsibility for applying the image as instructed. You will NOT be refund due to user error. ​Be advise that every heat press is different. The HTV transfers can be pressed onto any fabric of your choice dark or light colors. ​Wash/Iron Instructions Washing inside out and avoiding the use of fabric softeners will extend the life of the transfer once applied to the material. If necessary, iron inside out to prevent damage to image.
  • Application Instructions
    Preheat heat press to 225-238. Place garment on heat press and press for a 2-3 secs. Place image on garment and press for 15-20 secs @238-245. Remove carrier sheet. Pressing a second time is completely optional. Turn garment inside out and press again for 15-20 secs @238-245.
  • Privacy Policy
    Your Data is Secure on our servers. We do not share your data with other vendors. At Dee's Custom Creations & Apparels, the complete satisfaction of our customers is our top priority.
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